Quotes Trade Master 9 Technology ("TM9," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.trademaster9.com (the "Site"), use our services, or interact with our platforms.

We are dedicated to ensuring that your personal information is protected and handled appropriately, in line with applicable privacy laws. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect and process the following types of information:

A. Personal Data

Personal data is any information relating to an identifiable individual. The types of personal data we collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Usernames, passwords, and account preferences.
• Trading Information: Trading account numbers, transaction data, and trading history.
• Financial Information: Payment details such as credit card or bank information for processing payments.
• Communications: Content of communications between you and us, including emails and chat messages.

B. Non-Personal Data

Non-personal data refers to data that cannot directly identify you. We may collect information about your device, browser, and usage patterns, including:

• Browser and Device Information: Browser type and version, IP address, operating system, and device type.
• Log Information: Pages visited, clickstream data, the time and date of your visit, and how long you spend on each page.
• Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to track your interaction with the Site.

C. Cookies and Tracking Technologies Cookies are small files placed on your device that allow us to recognize you and understand how you use the Site. We may also use other tracking technologies such as web beacons, pixel tags, and similar tools. You may choose to block cookies by adjusting your browser settings. However, blocking certain cookies may affect the functionality of the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing Services: To provide you with access to our trading platform, features, and services.
• Account Management: To create and manage your trading account, authenticate users, and process transactions.
• Customer Support: To respond to inquiries, provide technical support, and address complaints or issues.
• Personalization: To personalize your experience, such as displaying relevant trading data and recommendations.
• Marketing and Promotions: To send promotional materials and special offers, which you may opt-out of at any time.
• Compliance: To comply with applicable laws, including anti-money laundering (AML) and Know Your Customer (KYC) regulations.
• Analytics: To analyze usage trends and improve our services, including debugging, testing, and research.
• Security: To protect our Site and services from fraud, unauthorized access, and malicious attacks.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted service providers who assist us with hosting, payment processing, analytics, and customer support. These service providers are contractually obligated to protect your data and use it solely for the purposes outlined in this policy.
• Legal Requirements: We may disclose your data to comply with legal processes, such as subpoenas, court orders, or government requests, or to enforce our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership entity as part of the business transaction.
• Third-Party Brokers: If you use a third-party broker on our platform, certain information such as your trading activity and financial transactions may be shared with the broker for processing trades, payments, and withdrawals.

4. International Data Transfers

Your personal data may be transferred to, stored, and processed in countries outside your jurisdiction, including the United States. These countries may have data protection laws that are different from those in your country. By using our services, you consent to such transfers, provided that TM9 will ensure your data is adequately protected.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When personal data is no longer required, we will securely delete or anonymize it.

6. Security of Your Data

We take the security of your personal data seriously and have implemented measures to safeguard your information. These include physical, technical, and organizational safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. While we strive to protect your personal information, no system can be 100% secure. We cannot guarantee the absolute security of your data, and you acknowledge that you provide your personal information at your own risk.

7. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You have the right to request access to your personal data.
• Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
• Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Objection: You may object to the processing of your data for specific purposes, such as direct marketing.
• Withdraw Consent: If we rely on your consent for processing, you can withdraw your consent at any time.
• To exercise your rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

8. Third-Party Links

Our Site may contain links to third-party websites, including brokers and external platforms. These third-party sites operate independently and have their own privacy policies. TM9 is not responsible for the privacy practices of these third-party websites.

9. Marketing Communications

With your consent, we may use your personal data to send you marketing communications, including newsletters, promotional offers, and updates about new products or services. You can opt-out of marketing communications at any time by following the unsubscribe link in any email we send or by contacting us at [email protected].

10. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible.

11. Automated Decision-Making and Profiling

TM9 may use automated decision-making systems and profiling in certain areas of its services, such as credit risk assessment, fraud prevention, or trading analytics. These systems help us process large volumes of data efficiently but may impact certain decisions such as eligibility for particular services. You may request human intervention or object to automated decision-making by contacting us.

12. Financial Transactions

TM9 does not process or manage financial transactions such as deposits or withdrawals. All such transactions are handled by third-party brokers with whom you have an agreement. TM9 is not responsible for any money-related issues, including failed deposits, delays in withdrawals, or issues arising from the broker’s actions. Please contact your broker directly for any financial-related inquiries.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a prominent notice on our Site. Your continued use of our services following any changes to this policy constitutes acceptance of those changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: [email protected]

Address: 2006 Churchill Tower , Business Bay,Dubai